Terms of Service

1. Acceptance of Terms

By accessing and using this website and our wellness services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Bio-Tech Wellness Lab ("we," "us," "our," or "Company") reserves the right to make changes to these Terms of Service at any time and without notice. Your continued use of the website or services following the posting of revised Terms means you accept and agree to the changes.

2. Use License

Permission is granted to temporarily download one copy of the materials (including information and software) from Bio-Tech Wellness Lab for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Obtain or attempt to obtain any materials through any means not intentionally made available

3. Disclaimer of Warranties

Further, Bio-Tech Wellness Lab does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations of Liability

In no event shall Bio-Tech Wellness Lab or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Bio-Tech Wellness Lab's website, even if Bio-Tech Wellness Lab or an authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on Bio-Tech Wellness Lab's website could include technical, typographical, or photographic errors. Bio-Tech Wellness Lab does not warrant that any of the materials on its website are accurate, complete, or current. Bio-Tech Wellness Lab may make changes to the materials contained on its website at any time without notice.

6. Materials License and Intellectual Property

The materials contained on Bio-Tech Wellness Lab's website are proprietary to Bio-Tech Wellness Lab or used with permission. You may not:

• Reproduce, republish, redistribute, or transmit any content
• Sell, distribute, or exploit any content without explicit written permission
• Use our trademarks, logos, or brand names without authorization
• Create derivative works based on our content

All intellectual property rights remain with Bio-Tech Wellness Lab and its content providers.

7. Links

Bio-Tech Wellness Lab has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Bio-Tech Wellness Lab of the site. Use of any such linked website is at the user's own risk.

8. Modifications of Terms

Bio-Tech Wellness Lab may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

9. User Responsibilities and Conduct

When using our services, you agree to:

• Provide accurate, truthful information when requested
• Maintain the confidentiality of your account credentials
• Not impersonate any person or entity
• Not upload, post, or transmit harmful, offensive, or illegal content
• Not attempt to gain unauthorized access to our systems
• Not engage in harassment, abuse, or threatening behavior
• Comply with all applicable laws and regulations
• Use the services only for lawful purposes

Violation of these terms may result in immediate termination of your account and legal action.

10. Wellness Services Disclaimer

• Always consult with a healthcare professional before starting any new wellness program
• We are not responsible for adverse effects or outcomes from product use
• Individual results may vary based on genetics, lifestyle, and other factors
• Some wellness products may interact with medications or health conditions
• Pregnant women and individuals with medical conditions should seek medical advice

11. Product Orders and Purchases

Order Acceptance:

We reserve the right to refuse or cancel any order that appears to be fraudulent, incomplete, or violates these terms. Orders are confirmed when you receive a confirmation email.

Pricing and Availability:

• Prices are subject to change without notice
• We reserve the right to limit quantities on any product
• All prices are in Singapore Dollars (SGD) unless otherwise stated
• Products are subject to availability

Delivery:

• Delivery timeframes are estimates and not guarantees
• Risk of loss passes to you upon delivery
• We are not responsible for delays caused by carriers or shipping partners
• You are responsible for inspecting products upon receipt

12. Returns and Refunds Policy

Return Eligibility:

• Products must be returned within 14 days of purchase
• Items must be unused and in original packaging
• Personalized or custom items are non-refundable
• Consumable products are non-returnable for safety and hygiene reasons

Return Process:

To initiate a return, contact our customer service team at support@bricklayergold.com with your order number and reason for return. We will provide shipping instructions.

Refunds:

• Refunds will be issued to the original payment method
• Processing time: 7-10 business days after receipt and inspection
• Return shipping costs are the customer's responsibility (unless defective)
• Opened or used products will be assessed for restocking fees

13. Payment Terms

• Payment is due upon order placement unless otherwise agreed
• We accept major credit cards, debit cards, and digital payment methods
• Payment information is processed securely using industry-standard encryption
• You authorize us to charge your payment method for your order
• Failed payments may result in order cancellation
• You are responsible for all taxes and applicable duties

14. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Singapore, and you irrevocably submit to the exclusive jurisdiction of the courts located in Singapore.

For EU residents, GDPR and applicable EU regulations also apply to the extent they are more protective of user rights.

15. Dispute Resolution

In the event of any dispute arising from these terms or the use of our services:

• First, we encourage you to contact our support team at support@bricklayergold.com
• If informal resolution is unsuccessful, both parties agree to attempt mediation
• If mediation fails, disputes will be resolved in the courts of Singapore
• Each party shall bear its own legal costs unless otherwise ordered by the court

16. Indemnification

You agree to indemnify, defend, and hold harmless Bio-Tech Wellness Lab, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including attorney's fees) arising out of or related to:

• Your use of the website or services
• Your violation of these Terms of Service
• Your violation of any applicable laws or regulations
• Your infringement of any third-party intellectual property rights
• Any content you submit or post

17. Termination

Bio-Tech Wellness Lab may terminate or suspend your account and access to the website immediately, without prior notice or liability, if:

• You breach these Terms of Service
• Your use violates applicable laws
• We determine your account poses a risk or liability
• You engage in fraudulent, abusive, or illegal activity

Upon termination, your right to use the services ceases immediately. Sections that should survive termination (such as limitations of liability and indemnification) shall remain in effect.

18. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. Entire Agreement

These Terms of Service, along with our Privacy Policy, Cookie Policy, and any other policies posted on our website, constitute the entire agreement between you and Bio-Tech Wellness Lab regarding the use of the website and services. These terms supersede all prior agreements, understandings, and negotiations.

20. Contact Information